Saturday, 8 February 2014

An Open Letter to CEO and Team of Naukri Dot Com


An Open Letter to CEO and Team of Naukri Dot Com

Mr Sanjeev Bikhchandani
Founder and Executive Vice Chairman
Mr Hitesh Oberoi
Managing Director and CEO
Mr Ambarish Raghuvanshi
Group President Finance and CFO


Dear Team of Naukri Dot Com,

I am very sorry to Inform you about Mistakes made by Your Team.

How good is it for an employee Ms Nidhi Dobriyal [ nidhi.dobriyal@naukri.com ] of a big corporation to taper to unjust practices just to reach  her target ?

Well, I have got a real life example by an employee Ms Nidhi Dobriyal of So called most famous job portal, Naukri.com

We at AeroSoft Corporation, purchased a subscription from this job Portal of 250 postings in October 2013 . In the last 3 months, I was able to consume some 100 postings while the rest were available. So far We paid more then couple of Lakhs Rupees. We were working with Er Amit Goyal [ BE and MBA ] since last Five Years and never had any problems before.  He is an extremely talented Engineer and Manager who is wasting his talent in  a un professional company like Naukri Dot Com :(

Now, I hear of some new Business Manager, Ms. Nidhi, in the Noida region who joined this job portal. She calls me one fine day and tells me that she has to complete her Target for the fiscal and asked me If she can republish my old postings to complete her target.

As this was not harming me in any way, I told her to go ahead with few latest postings.

However, to my shock, I later came to know that she also used my remaining postings and that too with the old Human Resources personnel's contact no. In no time, all my postings were consumed. It caused us a heavy losses in many ways.

On top of it, the Ex-HR Manager personnel whose contact no. was provided, was fired by our company sometime back for some reason. Now, she started getting calls from candidates. She calls me many a times to get her number erased from the Job Postings.

I had to go through all this Financial Loss & Mental Torture just because one Selfish Executive of this so-called famous organization used me (a dedicated client) to complete her Job Goals.


Neither will I advise anybody to so the same. Also I asked my Lawer to take a Legal Action against these Naukri Dot Com

This Selfish employee not only created troubles for us but also made her company lose one client. Hope this should be a learning lesson for her, through a hard way. I know due to global Recession its difficult to hire better team like Amit Goyal but its better to fire an un professional Employee like Ms Nidhi Dobriyal as soon as Possible so other SMEs like us would not leave your Association and suffer like us.

The Worst Part is  No One is Trying to Understand the Problem from Naukri :( 


However, to my shock, I later came to know that she also used my remaining postings and that too with the ex-Human Resources personnel's contact no, who was no longer with our company. In no time, all my postings were consumed. It caused me very heavy  losses.


They have even deleted my account and Ms. Nidhi has switched off her phone. Hence, I can not even call her. 

I had to gone through all this financial loss & mental torture just because I made a mistake of trusting Naukri.com. In comparison, I have found services of Monster.com and other portals very professional and convincing. 

This is highly unprofessional and callous behaviour from Naukri.com. They are very unethical in practices. I have lost my precious time on following up with them with no result. 

I have lost all the patience. I am determined to make them refund my money and also compensate for the mental stress and time loss. I have enough evidence against them and will take the help of the media and consumer court. 

Companies like Naukri.com should not be allowed to operate in India and their licenses should be cancelled. They are a big cheat and fraud. It is clear that in the guise of providing services to the needy, they are just hoarding money. 

I will never ever buy any subscription from this job portal ever again. Neither will I advise anybody to so the same. They should be banned and be punished severely for cheating customers and duping them of their money.

Just Search in http://www.bing.com/  

 Complaint against naukri.com 

And see Results Your Self 


Capt Shekhar Gupta
CEO
AeroSoft Corp
E  :  shekhar@aerosoft.in
shekharaerosoftcoin@gmail.com



From: Anshumita Batra [mailto:aerosoftseocom@gmail.com]
Sent: Friday, February 07, 2014 4:57 PM
To: Customer Support (Naukri.com)
Subject: Subscription ?

I purchased 250 openings whare iis those gone ??

--

Shekhar Gupta
www.AeroSoft.co.in
www.AeroSoftseo.com

From: Nidhi Dobriyal <nidhi.dobriyal@naukri.com>
Date: Fri, Feb 7, 2014 at 5:28 PM
Subject: RE: Subscription ?
To: "aerosoftseocom@gmail.com" <aerosoftseocom@gmail.com>
Cc: "Customer Support (Naukri.com)" <support@naukri.com>, Amit Goyal <amit.goyal@naukri.com>


Dear Sir,

Apologies for the delay !

Its under process & inventory will be credited soon. Your patience are highly appreciated !!

Rgds
Nidhi



From: Nidhi Dobriyal <nidhi.dobriyal@naukri.com>
Date: Sat, Feb 8, 2014 at 1:04 PM
Subject: Out of Office: Subscription ?
To: Anshumita Batra <aerosoftseocom@gmail.com>


Hi,
We work form Monday to Friday & your requirements will be posted on Monday now.
Sorry for the inconvenience .
We appreciate your patience !!
Regards,
Nidhi



---------- Forwarded message ----------
From: Customer Support (Naukri.com) <support@naukri.com>
Date: Sat, Feb 8, 2014 at 5:24 PM
Subject: RE: Never ever buy any subscription from Naukri Dot Com Job Portal
To: Shekhar Gupta <shekharaerosoftcoin@gmail.com>
Cc: Amit Goyal <amit.goyal@naukri.com>


Dear Sir,

Greetings from Naukri.com!

We have credited the inventory in your Naukri account (80 Job Postings)

Also, we have given the required feedback to Nidhi Dobriyal.

Sincere apologies for the inconvenience caused to you.

For further assistance feel free to contact us.

Thanks & Regards
Naina Gupta
Customer Support






---------- Forwarded message ----------
From: Shekhar Gupta <shekharaerosoftcoin@gmail.com>
Date: Sat, Feb 8, 2014 at 5:37 PM
Subject: Re: Never ever buy any subscription from Naukri Dot Com Job Portal
To: "Customer Support (Naukri.com)" <support@naukri.com>, nidhi.dobriyal@naukri.com



We Needs direct Nos and e Mail Ids of



Mr Sanjeev Bikhchandani
Founder and Executive Vice Chairman
Mr Hitesh Oberoi  
Managing Director and CEO
Mr Ambarish Raghuvanshi
Group President Finance and CFO





Shekhar Gupta
www.AeroSoft.co.in
www.AeroSoftseo.com


---------- Forwarded message ----------
From: Customer Support (Naukri.com) <support@naukri.com>
Date: Sat, Feb 8, 2014 at 6:08 PM
Subject: RE: Never ever buy any subscription from Naukri Dot Com Job Portal
To: Shekhar Gupta <shekharaerosoftcoin@gmail.com>
Cc: Amit Goyal <amit.goyal@naukri.com>


Dear Sir,

Greetings from Naukri!

We are not authorized to share the below contact points.

Should you need any further support, please let us know and we would address the same.

Thanks & Regards
Naina Gupta
Customer Support

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